After-Sales

At ChinaGratings, we pride ourselves on our after-sales care and customer support. From quotation and product selection to placing the order and from product delivery to our grating product’s life, we are here to assist you at every phase.

Our design and consultation team will help you choose the best grating product for your application. While our QC team will ensure the product is manufactured and shipped to your location just the way you want.

Our highly experienced installation team will do their best to install the grating in the best and safest way to increase its service life and performance.

Our dedicated customer care team is also on hand to answer your queries and provide solutions to your problems. They can also visit your site, examine the issues you are facing with our grating product, and give you the best solution for it.

Moreover, we have a highly skilled team that can look after your maintenance need and take necessary measures to eliminate hidden dangers.

All of our grating products come with a warranty for your peace of mind. So, if you find any damage, crack, or other defects on our product, ChinaGratings is here to fix it or replace it under warranty coverage.